Knowledge Base

What are the online reservation rules?

You can reserve a spot in a class by going to our class finder.

  • Flex Signature members and members with legacy memberships can make a class reservation 6 days and 22 hours prior to the class start time. 
    • How do know if you have a legacy membership that is eligible: If your membership does not say "Flex Premier" you have a legacy membership. This includes Premier memberships that are not "Flex Premier".
  • Flex Premier members can make a class reservation 22 hours prior to the class start time.
  • Reservations can be made up to 60 minutes prior to the start time.
  • IMPORTANT: You must verbally check in at the desk prior to class to confirm your attendance or you will be marked as a no-show.
  • If you are unable to attend a class that you reserved you must cancel it our you will be marked as a no-show. 
  • If you are marked for 3 no-shows in a 30 day period you will lose online reservation privileges for the next 30 days.
Cancellation policy:
  • You can cancel a reservation up to 2 hours prior to the start of class before it is considered a late cancellation.
  • Late cancellation fee: There is a $5 fee for any cancellation made within 2 hours of the class start time. You can visit your My Account page to see all charges, fees, and payments.
  • No Show Fee: There is a $10 fee if you miss a reservation and are marked as a no-show. 
  • If you are marked for 3 no-shows in a 30 day period you will lose online reservation privileges for the next 30 days.

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Updated on Tue, 09 Jun 2020 by Kat Peasley

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What my friends and family want to know is: has yoga made you lose weight? Yes! But more importantly I have a connection that has taught me not to hate my body anymore; I have awareness and a deeper understanding of why it is so important to take care of myself, both mentally and physically.

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